Knowing how to attract diners—and keep them coming back—is the restaurant industry’s million dollar question. It’s something Stephen Hightower has mulled extensively over the course of his 25-year career. The secret, he says, is knowing your audience.
“Honestly, I’d put the Baton Rouge palate up against any other in America,” says Hightower, 47, managing partner of City Group Hospitality. “People here understand what they like. They’re great home cooks. They know flavor, and they travel.”